All the personality of a bar code

Bars and spaces parallel
Unique, yet unnamed, and carries
Not even as much individuality as a number.
Tired of repeating the same answers,
I try to go off script.
No luck.
To this operator/ scheduler/ untitled worker I am just another account.
One of many, all alike.
I am a bar code.
A featureless set of lines, unreadable by the human eye.
Scan me, I may contain information.
Feelings? Symptoms? Pain? Forget it.
Follow the script, the whole script, and only the script.
Is this any way to provide health care?
If I can get past the operator/ scheduler/ untitled worker I might be a person. Maybe.
Then again, maybe not.